If you are unable to CAC login to view your military records, please use the following steps to obtain/view your military documents:
- Go to https://www.hrc.army.mil/
- Click on ‘My Records’
- Notice the AKO Login box, enter your AKO username and password, click Login
- Click on ‘Reserve Record.’
- Click on ‘Documents.’ You should be able to see the documents you are trying to access.