How do I expunge messages marked for deletion in the AKO/DKO webmail? How do I purge a message that have been marked for deletion?
Instead of using a trash folder to manage your emails you can configure your mailbox to mark your messages for deletion so that you can expunge them at a later date. This functionality is similar to how Outlook works when configured for AKO mail.
Webmail Classic
To turn this feature on/off
- Log in to webmail
- Click the Options link
- Click Settings
- Select the option to “mark messages as deleted” to enable or select “Move deleted messages” to disable.
- The option to remove deleted messages from inbox will automatically expunge your box when you log out.
To delete mail
- Select the mail to be deleted by checking the box next to the mail item.
- Click the ‘Delete’ button on screen in your inbox window.
- Open the dropdown box next to where it says ‘View’ and select the option labeled ‘Deleted’.
- Select the email to be permanently expunged (selecting no emails will expunge the entire list).
- Open the dropdown box that reads ‘Actions’ and select ‘Expunge’ and click to confirm.
Webmail 2.0
To turn this feature on/off
- Log in to webmail 2
- Click the Options link
- Click ‘General’ on the left underneath the ‘Mail‘ header.
- Select “mark messages as deleted” to enable or select “Move messages to…” to disable.
- The option to expunge messages marked deleted will automatically expunge your box when you log out.
To delete mail
- Select the mail to be deleted and press the delete button.
- This message will become greyed out with a red X next to it signifying it is marked for deletion.
- Click the expunge button when you want to remove every email that has been marked for deletion.
Leave a Reply