AKO Webmail 2.0 – web.mail.mil

What can you tell me about Webmail 2.0? Where can I go to learn how to use all of the features of Webmail 2.0?

What are the new features of Webmail 2.0?

The new Webmail client features a fully integrated AKO IM client including presence awareness, improved secure signing and encrypting capability, and a quick and easy AKO directory search, as well as a rich, desktop-like interface for e-mail and calendar, including the ability to “drag and drop” e-mail messages between folders. This can be accessed by going to web.mail.mil.

Where can I access Webmail 2.0?

You can launch the new Webmail client by clicking the ‘WEBMAIL‘  button on the right side of the AKO/DKO Home page. Or you can access by clicking the link below:

https://webmail2.us.army.mil/

I tried to login directly to Webmail 2.0 and it says I need to enroll in KBA. Is that true?

YES. If you go straight to the webmail link and you have not enrolled in KBA, the portal will require KBA enrollment.

I’m forward deployed, and Webmail 2 is taking too long to load and operate. What can I do?

You can use Webmail Lite. Webmail Lite is a low-bandwidth version of the new portal email client. It retains all the functionality of Webmail 2 except for Calendar and IM. As a forward deployed user, Webmail Lite should be your default email client. If that’s not the case, there is a Webmail Lite link on the left side of the AKO home page, or you can access it by clicking the link below:

https://webmail-lite.us.army.mil/

Webmail 2.0 Video and PDF Training Links:

VIDEO*:

https://www.us.army.mil/suite/doc/21185668

*all of the Flash videos will work with Flash version 7 and beyond. They will also work with most versions of most web-browsers (such as IE), as web-browsers are designed to play Flash .SWF files. However, as a general rule, you should always keep both your Flash and web-browser up-to-date.

Intro to Webmail 2.0:

https://www.us.army.mil/suite/doc/21185652

Actions that can be Performed in a Message:

https://www.us.army.mil/suite/doc/21185651

Subscribing/Sharing Calendars and Accepting Calendar Invitations:

https://www.us.army.mil/suite/doc/21187401

Signing and Encrypting Emails:

https://www.us.army.mil/suite/doc/21185653

Creating and Setting Deadlines for Tasks:

https://www.us.army.mil/suite/doc/21185655

Cloning, Editing and Deleting Events:

https://www.us.army.mil/suite/doc/21185654

Adding and Editing a Signature Block:

1. Log in to AKO/DKO
2. Open AKO/DKO Webmail
3. Select Options
4. Select the Identities Button
5. Select AKO/DKO Account
6. Edit Signature
7. Save Preferences
8. Create a new message and insert the signature to assure it matches what is preferred.
9. Select or deselect (depending on preference) “Add the signature to every message you compose”

1. Turn on/off Preview Pane feature:

1. Log in to AKO/DKO
2. Open AKO/DKO Webmail
3. Select Options
4. Under Message Reading Pane, CHECK the box if you do NOT want to show the reading pane. UNCHECK the box if you want to show the reading pane feature
5. CLICK Save Preferences

1. Share Folder feature:
2. Currently, the Share Folder feature is not available at this time.

Questions or comments?

Send any questions or comments about the new Webmail 2.0 to ako.webmail2@us.army.mil.

Additional information about web.mail.mil can be found on our enterprise email page.