You can contact AKO using the AKO Phone Number or any one of the following options below:
- Email: help@us.army.mil
- Phone: 1-866-335-ARMY (2769) -Use Option 2
- DSN (OCONUS): 312-560-1110 then ask the operator to connect you to 866-335-2769
Below is a list of help pages of our most commonly requested answers.
- Help page table of contents
- How can I reset my password?
- How can I use my CAC with AKO?
- Where can I register for an account?
For any other question please browse or search our help pages.
I Am Sgt.Joseph Melton Jr. of the Bravo Battery/141stFA, Jackson Barracks in New Orleans,Louisiana. I need to reset my AKO password, so that I can complete the Unit & Soldier’ s QRB checklist.
I’ve been trying to access the website to update my password which will expire in 5 days but it won’t allow me to get to the page. For two weeks now it reads “Error at this site. Try back later”. Pls assist in this matter.
I cannot reset my password because i cannot remember my original password. Please help me.
I cannot remember my login and original password. I no longer have a CAC card. I currently have a new E-mail address. Please help I cannot check my pay, AKO, or TRICARE website.
I retired from the Army National Guard on October 31st 2016, I had my educational benefits transferred to my wife and daughter. I need to try and pull email from my AKO account and my account has been disabled. What do I need to do t try and restore my account access to my AKO mail.
I’m having trouble setting up my AKO email and I talk with my unit and would the help desk to help me set up my AKO email