AKO Help Desk

You can contact AKO using the AKO Phone Number or any one of the following options below:

  • Emailhelp@us.army.mil
  • Phone: 1-866-335-ARMY (2769) -Use Option 2
  • DSN (OCONUS): 312-560-1110 then ask the operator to connect you to 866-335-2769

Below is a list of help pages of our most commonly requested answers.

For any other question please browse or search our help pages.

6 Responses to “AKO Help Desk”

  1. Joseph Melton, Jr.

    I Am Sgt.Joseph Melton Jr. of the Bravo Battery/141stFA, Jackson Barracks in New Orleans,Louisiana. I need to reset my AKO password, so that I can complete the Unit & Soldier’ s QRB checklist.


    I’ve been trying to access the website to update my password which will expire in 5 days but it won’t allow me to get to the page. For two weeks now it reads “Error at this site. Try back later”. Pls assist in this matter.

  3. Frank C.Stennis

    I cannot reset my password because i cannot remember my original password. Please help me.

  4. Suzanne Yvonne Green

    I cannot remember my login and original password. I no longer have a CAC card. I currently have a new E-mail address. Please help I cannot check my pay, AKO, or TRICARE website.

  5. William.B.Mosby

    I retired from the Army National Guard on October 31st 2016, I had my educational benefits transferred to my wife and daughter. I need to try and pull email from my AKO account and my account has been disabled. What do I need to do t try and restore my account access to my AKO mail.

  6. Ashley Wright

    I’m having trouble setting up my AKO email and I talk with my unit and would the help desk to help me set up my AKO email


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