What is within the ‘My Account’ tab? The ‘My Account’ tab contains many links to pages that will allow you to modify your account settings. Below is a listing of all the links that can be found within ‘My Account’. myProfile Page You can access your profile page from this link. This will allow you […]
Posts Categorized: AKO Mail
Spam Mail
What does AKO/DKO do about Spam Mail? AKO/DKO is not an enclosed system, and has never been specially protected from spam mail. As we are an unclassified email system and must allow the use of sending AKO/DKO mail to commercial addresses (such as Yahoo, Hotmail, Gmail, etc…) we are similarly vulnerable to spam mail; as spam mail has nothing unique about it […]
Removing e-mail marked for deletion
How do I expunge messages marked for deletion in the AKO/DKO webmail? How do I purge a message that have been marked for deletion? Instead of using a trash folder to manage your emails you can configure your mailbox to mark your messages for deletion so that you can expunge them at a later date. This […]
Auto-Forward my AKO/DKO Mail
How do I set my AKO mail to auto-forward? To forward your AKO/DKO mail, follow the instructions below. Webmail Classic*: Log into AKO/DKO. Click on the ‘My Account’ tab. Under ‘Mail Preferences, Click on ‘Mail Options’. Go to the ‘Select a Mail Option’ section. Select the ‘Forward Email (Non-AKO Account)’ option. Enter the address you would like your email forwarded to in […]
Mail Quota is close to full even though messages have been deleted.
Why am I using so much of my mail quota even though I have deleted all/most of my messages in webmail? Your mail quota applies to all of the mail in your account even if they are not in your inbox folder. Email that is in any sub-folder including your ‘Sent’ or ‘Drafts’ folder will count toward your total […]
Not receiving any new email (Mail Quota, Mail Forwarding, Email Alias)
Why am I not receiving email in my AKO/DKO webmail? Mail Quota Please make sure that you are not exceeding your AKO/DKO mail storage quota. All messages regardless of what folder they are in count towards your quota. The mail system will automatically send a warning message when a user’s AKO/DKO mail account reaches 90% storage capacity. Please check for e-mails that […]
