If you need assistance with ISOPREP, then you will need to contact the ISOPREP Helpdesk. I have provided their contact information below: Comm: 586-239-3701 DSN: 312-273-3701 SIPR Email: firstname.lastname@example.org Website: https://medinah.sed.apg.army.mil/PRO-File/ Thank you for contacting the Enterprise Service Desk. If you have any further questions please feel free to reply to this email.
If you are trying to access the PRO-File system, encountering a white screen error, or being redirected to our JSETS site being asked to “Register your CAC”, please follow the steps below. Please ensure you are on a .mil or .gov domain computer. PRO-File is not accessible via home or from libraries on base. 1) […]
ISOPREP This website will help to alleviate confusion regarding the instructions of how toprocess ISOPREP forms using AKO and DKO. As a reminder all personnel that travel OCONUS must finish a DD Form 1833 ISOPREP. ISOPREP Instructions FIRST: Go to your AKO Login and create your own personal ako account. You MUST have a CAC […]
All personnel traveling OCONUS are required to complete a DD Form 1833 (ISOPREP). Army personnel will use the Pre-OCONUS travel File (PRO-File) fulfill this requirement. This applies to all military, Army Civilian, and contractor personnel supporting Army forces. Army forces under the Operational Control of USASOC or USSOCOM are exempt from this requirement and will […]