What is Army Knowledge Online?
Army Knowledge Online, also called AKO, is a huge online portal serving the US’s Army and military personnel. AKO is a private and secure intranet (the biggest in the world) and it allows for secure communication through us.army.mil for members of the military to communicate with each other.
AKO Login
- Click here to learn more about troubleshooting your AKO Login.
- If you’re missing your AKO Password click here.
- Information on logging in with a CAC can be found here.
- If you’re having issues with your DoD certificate click here.
AKO Webmail
- For generic and specific questions regarding your AKO Webmail, click here.
- Setting up an External Email Client such as Outlook, Thunderbird, or Mac Mail can be found here.
- Information on installing AKO mail on your hand held devices is here.
Other inquiries:
- AKO Webmail 2.0 Freezes.
- Page Cannot Be Displayed Error
- Information on clearing your browser cache which may resolve some issues
- Configuring your Internet Explorer (IE) settings
- Further information can be found on the official website here.
Unable to check and update my AKO e-mail? Need your help. Thank you.
Hey, please provide more information. If you need help, you can look through the AKO email issues here http://akoarmymil.com/category/ako-email/ or email help@us.army.mil
unable to get to log in site for my email account.
I am having problems checking my e-mail on AKO.
I’m retired and used to have an AKO account, I re-established this account when I worked in Kuwait, DoD. I’m again going OCONUS and need to re-establish my AKO account, what do I need to do? I don’t see anywhere where I can get my username and reset my password.
I am a DoD contractor with Northrop Grumman and Cubic, both of which use AKO webmail accounts. I can’t find the CAC login page anymore with the new AKO webmail site. How do I find the CAC login window so I can access my email on AKO?
Go to https://www.us.army.mil/ or http://akoarmymil.com/cac-only-login/ for CAC login information
I have retired from Kansas army national guard and will no longer have a valid cac card for axcess to my account what site do I go to for word login without cac?
i just retired from the Oklahoma national guard, and will no longer have a CAC card, how can i still use my AKO to get stuff like my W-2 for taxes
Thanks
I do quite a bit of work online to include work related things, banking, etc. This is the most terrible site to access. I can’t find a simple place that lets me log into my ako account instead I am directed to ads, downloads, etc. I would suspect that your users don’t need most of the “noise” that you have on the website. You need to clean it up and make it easy to just go to a login place otherwise it is a waste of time having any of this info online.
I agree. This is so over managed, more so than military classified access. AKO acts like it it the NSA.
Can not get to login without Cac