The following document has information on how to report a classified spillage: https://www.us.army.mil/suite/doc/5301457 The document is also available inside the portal and can be located using the steps below: Log in to AKO/DKO. Click on ‘Quick Links’ on the menu bar. Under the heading ‘Portal Information’ click on ‘Portal Policies & Procedures’. The document will […]
Posts Categorized: AKO
Approving a guest account
Sponsored accounts on AKO/DKO require approval before they can be used. To approve or otherwise manage your sponsored accounts you will need to pull up your Sponsor Management Console (SMC). Where is the Sponsor Management Console? Log in to AKO/DKO. Click on the ‘My Account’ menu. Under the heading ‘Sponsor Management’ click ‘SMC’. After approving […]
AKO Content Security (ALARACT 147/2007)
Information regarding ALARACT 147/2007-AKO Content Security can be found in the following document. You must be logged into AKO/DKO to view this document:https://www.us.army.mil/suite/doc/10451209.
Changing your AKO sponsor
A sponsored account holder might need to change their sponsor to maintain account access. Their sponsor may have changed, they may have changed organizations, or their account may have deactivated after leaving one job and needs to be reactivated after joining another. Active account If the sponsored account holder can access their account the sponsor […]
Problems Launching AKO/DKO IM
If you are experiencing problems with your AKO/DKO IM, ensure that you have the latest version of Adobe Flash Player installed on your computer. Note: If you are not using your personal computer, you may need to contact your local administrators to ensure that you have Adobe Flash installed on your computer. For more information […]
AKO Instant Messenger: Features & Troubleshooting
AKO/DKO IM Requirements The current version of AKO/DKO IM is Flash based and will need the latest version of Adobe Flash Player to correctly run. Visit the following website to download the latest version of Flash:http://www.adobe.com/products/flashplayer/ Add a Shared/Portal group Groups within AKO/DKO can be made available to the AKO/DKO IM. Only groups that you […]
Vendor visits to the AKO Systems Integrator
All products and technologies are evaluated by the lead system integrator, Northrop Grumman (NG). All requests should be directed via email to:ako.vendor.request@us.army.mil. NG periodically reviews requests and invites vendors to hold educational/product demonstration sessions at weekly Brown Bag lunches. NG commits to arrange to have at least one government representative and one LSI representative. Vendors […]
Webmail: Managing my mail quota
Your mail quota applies to all of the mail in your account even if they are not in your inbox folder. Email that is in any sub-folder including your ‘Sent’ or ‘Drafts’ folder will count toward your total overall space. Additionally your emails are not fully deleted the first time you delete them; they are […]
Inactive Account Status
Account deactivation Accounts on AKO/DKO can not be deleted or removed from the system. In the event that the account access needs to be terminated the account is simply deactivated. This may happen when you separate from service or leave the contracting job where you were given an account. In any case to determine if […]
AKO Announcements
This section of AKO‘s homepage is to deliver a more permanent message to users as they log in to the portal. An Army-wide announcement may run for a week or two, but a message in this section may be appropriate for months. This section is used only for AKO appropriate or Army mandated news. It […]
Updating my Rank or MOS within AKO
Your rank is provided to AKO/DKO by the appropriate local personnel database. The information within AKO/DKO updates automatically to reflect the information we are provided. Please contact your local personnel office or officer and have them ensure that your information is listed correctly in the correct database. The contact information and location of your personnel office can vary […]
How can I update my Personal Information on AKO?
You can change only certain information within your AKO/DKO account. To change your personal or organizational information within your AKO/DKO account you will need to: Log into AKO/DKO. Click on the ‘My Account’ tab. Click on ‘Account Information’. From there, you will have access to change the information available in your account. There is a […]
Reporting a broken link on AKO
Broken link on the login page or homepage If the broken link is on the login page (also known as the splash page) or on the homepage (the first page you see when you log into AKO/DKO), please contact the AKO/DKO help desk. Broken link on a page within AKO/DKO If this link is located […]
AKO User Search Tool
Are you trying to find another AKO/DKO user? You can use the AKO/DKO ‘People’ search to search for any currently active AKO/DKO account. To get to the ‘People’ search: Log in to AKO/DKO. Click on the ‘People’ button located on the upper right side of the AKO/DKO homepage. Within the ‘People’ search you can search for other […]
Your Menu: Favorites
You can use the ‘Favorites’ menu to access any page, file, or forum that you have selected to be your favorites. You can also access any external links that you have added as well. Check Edit Favorites for information on how to edit your favorites.
Sending an Instant Message to many users.
To send a mass IM within the Jabber (AKOIM) client, please do the following: Click on the contact at the top of your list. Locate the contact at the bottom of your list. Hit the SHIFT key, and click on the bottom contact. This will highlight all the contacts between the top contact and the […]
Army MOS/AOC Conversion Chart
Please use the following MOS Conversion Chart link to find out your MOS*: https://pamxxi.armyg1.army.mil/WelcomeUnclas.aspx *Military Occupational Specialty is a job classification in use in the United States Army and Marine Corps. In the U.S. Air Force, a system of Air Force Specialty Codes (AFSC) is used. In the Navy a system of naval ratings and […]
Locating your online Information Assurance training
As the “My Security” page is no longer hosted on AKO you can go to the IA training site directly at the following link. http://iase.disa.mil/index2.html On this page click ‘Online IA Training’ on the right.
Error: “Violation or Non-Viral Threat Found”
Reasons to receive this error: You are uploading a .zip file where the total content when expanded would exceed 2 GB. Your file has been identified by the scan engine as containing some potential threat that is not technically a virus, or the file is being blocked because it cannot be scanned because the scan […]
Maximum File Upload Size
You should be able to upload files up to approximately 1 GB. Zip files may contain total data up to 2GB. You will receive the following error if the total expanded data exceeds 2 GB: “Virus Scan Errors – Unable to perform virus scan. Please try again later.” This error should only occur when there […]
