Use the following table for any problems or issues you are having with the address book in AKO Webmail: I get the following error: “Unknown error (133)”. ……………………. “UNKNOWN ERROR (133)” I can’t find someone in the AKO Directory even if I put the exact name in. ……. “YOUR SEARCH QUERY HAS EXCEEDED THE LIMIT” “Your search query has […]
Posts Categorized: Webmail 2.0
Webmail: Setting a vacation message
To set a Vacation Message on your account follow these steps: Inside AKO open your ‘My Account’ menu. Select ‘Vacation Message’ Enter the information as desired. Check the box at the top of the page to enable your vacation message. Click Submit. You may receive an error when doing this that reads, “An error occurred while […]
Webmail: Manage Email Without a Trash Folder
Instead of using a trash folder to manage your emails you can configure your mailbox to mark your messages for deletion so that you can expunge them at a later date. This functionality is similar to how Outlook works when configured for AKO mail. Webmail Classic To turn this feature on/off Log in to webmail […]
Webmail Overview
AKO/DKO Webmail is a web-based communication and collaboration client that allows you to compose and manage email messages, manage personal addresses including accessing any public address books, and manage and share calendars. You can access AKO/DKO webmail from any location with an internet connection. Every AKO/DKO portal user is given access to their own AKO/DKO […]
Report Abuse
How do I report abuse within the portal? Depending on where the abuse occurs, you may need to report it differently. AKO/DKO IM/Chat If the abuse occurs within the AKO/DKO IM, you will need to: Select the chat you wish to report abuse for. Open the drop-down box in the upper right of the page […]
Removing e-mail marked for deletion
How do I expunge messages marked for deletion in the AKO/DKO webmail? How do I purge a message that have been marked for deletion? Instead of using a trash folder to manage your emails you can configure your mailbox to mark your messages for deletion so that you can expunge them at a later date. This […]
Auto-Forward my AKO/DKO Mail
How do I set my AKO mail to auto-forward? To forward your AKO/DKO mail, follow the instructions below. Webmail Classic*: Log into AKO/DKO. Click on the ‘My Account’ tab. Under ‘Mail Preferences, Click on ‘Mail Options’. Go to the ‘Select a Mail Option’ section. Select the ‘Forward Email (Non-AKO Account)’ option. Enter the address you would like your email forwarded to in […]
