Error code 500 fix

To Fix error code 500 follow these instructions:

  1. Use internet explorer. You can not use chrome or other browsers.
  2. Browse to Tools > internet options > security >trusted sites > add this site: “https://*.mail.mil“
  3. Click close
  4. Go to the “advanced tab”. Go to bottom. Click on the checks for “use SSL 3.0” and “use TLS 1.0”
  5. Make sure there are not checks for “Use SSL’s or Use TLS’s”
  6. Close window
  7. Close Internet explorer
  8. Reopen and type in this address “https://web.mail.mil” click “ok”
  9. Click “dod EMAIL certificate“
  10. Enter pin > click “add to favorites” > select time zone > Go to the link you will have to select dod email certificate

You’re done. The next time you log into the favorites link you it will work.

For additional help call 866 335-2769 (preferably after 1800 hrs Pacific Coast time)

  1. Click option 2
  2. Click option 2

 

3 Responses to “Error code 500 fix”

  1. Allan Wills

    I still cannot get onto enterprise email on my personal laptop. I tried all the tips above and I get “page can not be displayed” Any assistance you can give me would be appreciated.

    Reply
  2. Lane

    I have been trying for days to get EE to work at home, with no success. It used to work. I am not sure what changed.

    Reply
  3. valeska cruz

    I cannot get onto enterprise email on my personal laptop. I tried all the tips above and I get “page can not be displayed” Any assistance I will appreciated.
    I have been trying for days to work at home, with no success. It used to work before…….It’s the same problems commented from the people above.!!!

    Reply

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