How do I delete a Group? To delete a group, you will need to be an Administrator of the group. Once the group is deleted, it cannot be recovered. Please make sure that the group you delete is not needed. To delete a group: Log into AKO/DKO. Click on ‘Groups’ located at the top right […]

How are users listed within the group’s membership list? Group Profile By default, members within a group profile are listed alphabetically by their username. You can click any column to sort alphabetically within that column. To view the members within a groups profile you will either need to be an administrator of the group or […]

How do I remove myself from a group that I am in? Depending on how you were added to a group, you may or may not have the ability to remove yourself from the group. You can unregister from a group, and contact the Groups Administrator by following the main steps below: In the AKO […]

What is an “Organizational Group”? An “Organizational Group” is intended to be placed in the organizational hierarchy of AKO/DKO. Creation of these groups is limited, and a parent must be assigned to the group upon its creation. Only users that are an administrator of an organizational group or site can create organizational groups. Create an […]

How do I delete a page? To delete a page within AKO/DKO, you will first need to be an administrator of the page. Follow the instructions below to delete a page: Log into AKO/DKO. Enter the page you wish to delete. Click on ‘Options’ on the top right of the page. Click on ‘Page Properties’. […]

What are the options I have when I edit a page? To edit a page you have to be either an administrator or an editor of the page. Where do I go to edit a page? Go to the page you want to edit. Click on ‘Options’. Click on ‘Edit Page’. ‘Edit Page’ tools. Within […]

How do I create a new page? Every AKO/DKO user has the ability to create portal pages. Like most other portal objects, you can create a page through the ‘Create a Site’ located within the “Toolbox” on the AKO/DKO homepage. You can create a page by following the steps below: Log into AKO/DKO. Click on […]

Where is the Channel Guide? The AKO/DKO Channel Guide can be found within the AKO/DKO portal. To locate the Channel Guide: Log into your AKO/DKO account. Click on ‘Quick Links.’ Look under ‘AKO Tips & Training.’ Click on ‘Portal Training.’ The ‘AKO/DKO Channel Guide’ link can be found under the ‘Site Creation’ section on the […]

What kind of tools and services does AKO/DKO offer? AKO/DKO Tools & Services refer to the section in the top right of the home page that list the broad features of AKO available to you. A brief description of each follows. Email – This is a globally accessible email account you log in to using […]

Why am I getting the following error when uploading files: “Your file upload has failed because the file is either a corrupt zip file or has exceeded the zip file size limit of 200MB.  Please make the appropriate changes and re-try your file upload”? If you receive the error “Your file upload has failed because […]

How do I delete content within the AKO/DKO Files page? You will need to have administrator access to the content that you wish to delete. Author Access If you only have author access to a file or folder, you can only delete content that they have uploaded. Anything that anyone one else uploaded, they will […]

How do I create a new Files Community? To create a new files community, you will need to be an administrator of the parent community your new community will fall under. To become an administrator of a files community, you will need to contact the administrators of the community and request to be an administrator. […]

How do I request to have a U.S. Army Organization folder created? Requesting U.S. Army Organization Folder When requesting a U.S. Army Organization folder, one of two things will happen. Either the current administrator will create the folder for you under their community and make you the administrator of the folder or they will make […]

Can I change the security settings for my folder after I’ve created it? The security settings such as user changes requiring approval, discoverability, and how users gain access to a knowledge folder can be changed once you have created a folder. To do this: Log into AKO/DKO. Locate the folder you wish to update. Hover […]

What can I view within the AKO/DKO files homepage? The AKO/DKO Files homepage is the first page you see when you click the ‘Files’ button.  It is your main console to the files section and contains information on your file activity, as well as useful quick links. Files Homepage Components Organizational Files Personal & Teams Files […]

What is the level of information AKO/DKO is allowed to support and process? The following information is provided as a reference to what the level of information AKO/DKO is allowed to support and process. Mission Assurance Category The level of confidentiality and level of robustness for an IS system is set by AR 25-2, section […]