To edit a page you have to be either an administrator or an editor of the page. Where do I go to edit a page? Go to the page you want to edit. Click on ‘Options’. Click on ‘Edit Page’. ‘Edit Page’ tools. Within the ‘Edit Page’ view, you have several options to choose from […]
Posts Categorized: AKO Portal
Delete Site
To delete a site, you must delete all the components that go with the site (Group, Page, and knowledge center) Use the following links to find out how to delete each component: Check AKO Page Deletion Process to delete a page. Check AKO Group: Delete Group to delete a group. Check Deleting your created AKO Content to delete a folder.
AKO File Upload Returns a Virus Scan Error
This error should only occur when there is a temporary interruption in the availability of the virus scanner. If you receive the error: “Virus Scan Errors – Unable to perform virus scan. Please try again later.” repeatedly despite waiting 15 minutes to try again, please email the help desk:help@us.army.mil, to report the problem.
AKO Page HTML Display
It is possible to display HTML on your page within AKO/DKO. For instructions on how to display HTML on your page, visit the AKO/DKO and HTML page:https://www.us.army.mil/suite/page/407965 You can also get to the AKO/DKO and HTML page by: Log into your AKO/DKO account. Click on ‘Quick Links’. Look under ‘AKO Tips & Training’. Click on […]
AKO Updates Advisory Page
Are you interested to find out what new features will be available or what has been updated recently within the AKO/DKO portal? If you do, you can find the information you are looking for within the AKO/DKO Updates page. To get to the AKO/DKO Updates page: Log into AKO/DKO Click on ‘Quick Links’ Under ‘Portal Information’, […]
Your Menu: Home
The home tab contains four links. They include a link to go to the AKO Homepage, DKO Homepage, Low Bandwidth Mode, and the Site Map. If you would like to learn more on Site Map, please check Where can I find the AKO Site Map?
508 Compliance on AKO
Yes, the AKO/DKO portal is 508 compliant. Information on AKO/DKO 508 compliance can be found within the following document: https://www.us.army.mil/suite/doc/11215152 You will need to be logged into AKO/DKO to view the document. The following is the introduction to the AKO/DKO 508 Compliance Policy and Procedure: Section 508 of the Rehabilitation Act of 1973 requires all federal agencies to […]
Minimum Browser Security Settings
Minimum Browser Security Settings for Accessing DoD Websites On 23 June 2010, AKO converted to using only NIST / NIAP-approved Secure Sockets Layer (SSL) encryption. To ensure access to the Portal, it may be necessary to change individual browser settings. Specifically: Only Internet Explorer 6 (or higher) and Mozilla Firefox browsers support the higher level […]
Browsing to AKO using a Bookmark/Favorite
Saving a site like AKO to your bookmarks may require editing of the bookmark that is not required of many other sites. When you access AKO there is dated information that is included in the address that may invalidate your session if you attempt to use it again. If your bookmark has any of this […]
Reset Password using Safari
The AKO/DKO Portal doesn’t currently support the Safari browser. At this time, the only supported browsers are; Internet Explorer version 6, 7, 8, or 9 and Firefox version 2 or above. Viewing AKO/DKO in a non-supported browser is not recommended and may cause the site to display and function incorrectly. The AKO/DKO Help Desk is […]
FOUO vs Non-FOUO Sites
What happened to the AKO Home page? What happened to the AKO Home page and the Log in page? The AKO Homepage has changed to accommodate CAC protection to FOUO (For Official Use Only) restricted content while allowing password access to unrestricted (non-FOUO) content. When logging in with username/password, your files may appear missing if […]
