What is Army Knowledge Online (AKO)? The Army’s Enterprise Portal, Army Knowledge Online (AKO), is a primary component of the Army Knowledge Management (AKM) strategy and The Army Transformation. As the single point of entry into a robust and scalable knowledge management system, AKO is strategically changing the way the Army does business. By enabling […]
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Problems Importing/Exporting Address Book
I am having trouble importing/exporting addresses with my AKO/DKO webmail. What can I do to correct the issue? We are currently working to improve the functionality of the ‘Import/Export’ feature of the AKO webmail. To get this feature to work correctly in Internet Explorer (IE) 7.0, please follow the steps below: Under ‘Tools’ within Internet […]
Internet Explorer 9 and Webmail 2.0
Why does Webmail lock when using Internet Explorer 9? There is a confirmed compatibility issue with a background library within Webmail 2.0 when using Internet Explorer 9. This can prevent it from loading correctly, causing it to freeze or “lock up” during login. The issue is being addressed and should be resolved in a near term […]
AKO/DKO Webmail Freezes when it loads.
There are several reasons why your email may not be loading completely.Webmail Freezing Above 70% If you do not have a preferred web browser set in your Mail Options you may freeze during the loading process. In order to resolve this issue you must first log into your AKO/DKO Account. Then click on My Account […]
AKO Webmail 2.0 – web.mail.mil
What can you tell me about Webmail 2.0? Where can I go to learn how to use all of the features of Webmail 2.0? What are the new features of Webmail 2.0? The new Webmail client features a fully integrated AKO IM client including presence awareness, improved secure signing and encrypting capability, and a quick […]
