Posts Categorized: Outlook

Web Access to your Outlook e-mail

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Web Access to your Outlook e-mail addresses is available through all account holders. However, certain machines are set up in such a fashion that they do not install properly or specific patches or software could prevent Outlook from utilising itself properly. However, Outlook Web Access will give you that ability. To log into the program […]

AKO Mail Client: Outlook 2003 Configuration

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AKO also provides an Outlook Connector that can configure your Outlook for AKO Mail, Calendar, and Directory services automatically. For more information on the Outlook Connector please check USING THE OUTLOOK CONNECTOR. The following instructions will guide you on configuring Outlook 2003 for your AKO/DKO mail by hand. In Outlook open your ‘Tools’ menu and […]

Outlook Connector

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Where can a user get assistance with Outlook Connector? The AKO Outlook Connector allows you to use Microsoft Office Outlook 2003 or Outlook 2007 to more easily access and manage your AKO email.  It connects your Outlook client with your AKO email, the AKO GAL, your AKO calendar and tasks, as well as to other AKO […]

Outlook 2003 IMAP set up

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AKO also provides an Outlook Connector that can configure your Outlook for AKO Mail, Calendar, and Directory services automatically.  For more information on the Outlook Connector please click here (203). The following instructions will guide you on configuring Outlook 2003 for your AKO/DKO mail by hand. 01) In Outlook open your ‘Tools’ menu and select ‘E-Mail Accounts…’ […]

Cannot send mail using external email client

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I have my AKO/DKO mail configured to an external mail client and cannot send email.  What can I try to correct the problem? Your ISP (Internet Service Provider) may restrict your outgoing mail, requiring you to use their outgoing mail server. You can contact your ISP to get the correct outgoing server name. Outlook 2002 […]

Outlook 2007 IMAP set up

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What settings do I need to configure Outlook 2007 with my AKO/DKO webmail? Follow the directions below to configure your AKO/DKO webmail to Outlook 2007 on your local machine. Open Outlook 2007. Click on ‘Tools’ Click on ‘Account Settings…’. Within the “E-mail” tab, click on ‘New’. Select “Microsoft Exchange, POP 3, IMAP, or HTTP”. Click […]

Internet Explorer 9 and Webmail 2.0

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Why does Webmail lock when using Internet Explorer 9? There is a confirmed compatibility issue with a background library within Webmail 2.0 when using Internet Explorer 9. This can prevent it from loading correctly, causing it to freeze or “lock up” during login. The issue is being addressed and should be resolved in a near term […]