Why does my full name show in my emails now? In accordance with DA PAM 25-1-1 Section 3-4, paragraph (h)(2)(a), AKO/DKO implemented the use of the “friendly name” format of a displayed email address and user ID. This fulfills the national requirement that all persons have displayed, their relationship to the Department of the Army. […]
Posts Categorized: AKO
Webmail: New Email Window Does Not Appear
Why can’t I compose, reply, or forward email within the AKO/DKO webmail? Compose, Reply, Forward Window Does Not Appear The compose, reply, and forward windows are normal pop-up windows. Because it is a pop-up window it can be blocked by most pop-up blockers. You must disable, bypass, or uninstall your pop-up blocker for the window […]
Table of Contents: AKO/DKO Email
Are you having problems with AKO/DKO email? The folowing list are our most frequently asked questions regarding our webmail client and email delivery options. Click on any link below to read more. Webmail What’s new in Webmail 2.0? How do I forward my email? What does AKO/DKO do about spam? I am unable to compose, reply […]
Branding your AKO Page
What does branding my page mean? <or> How do I brand my page? Branding your page in AKO/DKO allows you to change the coloration of the portal, and allows you to change the graphic located in the upper left of the portal. This allows site administrators for AKO/DKO an additional level of flexibility for their […]
AKO Page Administration Options
What are the options that I have when I go to a page within AKO? Depending on your access level to the page, you will see different tools when clicking on ‘Options’ located at the top right of a page. Below is a description of each tool within ‘Options’. Add to Favs/Remove from Favs Depending […]
Contact AKO Page Administrators
How can I contact an administrator of a page? “Every AKO/DKO page is different. There are far too many to visit them all. Sometimes you may encounter a page which has some content that you want to know more about. The Help Desk receives numerous comments and questions about various pages every day. Help Desk […]
Display HTML on an AKO/DKO page
Can I display HTML on my AKO/DKO page? It is possible to display HTML on your page within AKO/DKO. For instructions on how to display HTML on your page, visit the AKO/DKO and HTML page: https://www.us.army.mil/suite/page/407965 You can also get to the AKO/DKO and HTML page by: Log into your AKO/DKO account. Click on ‘Quick Links’. […]
Related Content on AKO
Can I get an existing page to show up within another page’s related content? There are two ways to make a page show up within another page’s Related Content. For this FAQ, the following will be used to help differentiate between the two pages: Page A: will be the page you wish to add to […]
Team Group
What is a “Team Group”? Team Groups provide the same access control abilities of a “My Group”, but they have slightly different permissions. You can also associate a Team Group with a page. All of the members of a “Team Group” are aware of its existence, but administrators of the group have the option to […]
My Group
What is a “My Group”? The creation of a “My Group” has the fewest options, which makes it the easiest to manage. By default, these groups are secure, which means that only administrators of the group are even aware of them. My Groups are commonly used for personal contact lists or access control. Create a […]
AKO Groups: Community Group
What is a “Community Group”? Community Groups are intended for wide-open access. By default, they are set to allow access to any user, as well as be visible by any user, even those that are not already assigned to the group. Generally you will associate a community group to a community page. Create a “Community […]
AKO Groups: Rules-Based Groups
How can I create a rules-based group? A rules-based group is a list of people that include certain characteristics such as all individuals of the same rank, MOS, UIC, etc… These groups are easier to maintain than other groups because the members of the group are added and removed as their information changes. To create […]
AKO Alerts
What is the section “My Alerts” on the AKO homepage meant for? The “My Alerts” section of AKO is the portion of the home page on the left that lists the following categories of alerts: AKO Mail Inbox New Notifications New In My Files New In My Blogs My Tasks By clicking on any of […]
Manage Your AKO Notifications
Where can I find my notifications? <or> Where can I change the settings to receive notifications within my Webmail? To view your AKO/DKO notifications Log into AKO/DKO. Click on the ‘My Account’ tab. Click on ‘My Notifications’. Type of Notifications Files Notifications Invitation Notifications Link Notifications New Content Notifications Page Notifications Registration Notifications Task and […]
Personalize Your My Weather Page
What is the “My Weather” section? My Weather allows you to check your local weather and the weather of other locations. Change your Default weather location To change your default weather location: Log into AKO/DKO. Click on the Self Service drop down menu, then on My Weather. Click on ‘Click here to change you default […]
AKO News and Alerts
What kind of information is displayed within the AKO News and Alerts section? The AKO News and Alert section is the tabbed section located at the top. It contains four tabs. They are AKO News, Army Wide Announcements, Early Bird News, Safety News. Below is a description of each tab. Announcements Army Wide Announcements is […]
How to Search Within AKO/DKO
Where can I learn more on how to use the Search engine within AKO/DKO more efficiently? If you are looking for content within AKO/DKO but you are unsure where it is located within the portal, you can use the ‘Search’ bar which is located directly under the banner within the AKO/DKO portal. You can search […]
Your Menu: Quick Links
What can be found under ‘Quick Links’? The Quick Links menu is a collection of sites and functions within AKO/DKO that are designed to never be more than two clicks away. Quick Links Inside AKO/DKO – Your gateway to the available and upcoming features of AKO. Create a Site – A fast way to access the site […]
Your Menu: My Account
What is within the ‘My Account’ tab? The ‘My Account’ tab contains many links to pages that will allow you to modify your account settings. Below is a listing of all the links that can be found within ‘My Account’. myProfile Page You can access your profile page from this link. This will allow you […]
Creating Content on AKO
What kind of content can I create within AKO/DKO? Creating content on AKO/DKO first requires you to understand the different types of content that can be created. There are four components to site creation on AKO/DKO: the group, page, forum, and the folder. Groups A group is simply a listing of AKO/DKO usernames, divided up […]
