Posts Categorized: DISA

Joint Knowledge Online CAC Login Troubleshooting

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Some users experience problems accessing JKO using CAC. This problem is often the result of a well known and documented problem with incorrectly configured Internet Explorer settings. This problem is known as the “DoD Root Certificate  Chaining Problem” per Defense Information Systems Agency (DISA) . DISA has documented the problem and the  recommended solution in […]