Microsoft has two pages for determining the version of Windows you are currently running. The links to those pages are listed below. http://support.microsoft.com/kb/310104 – determines what version of Windows you are running such as XP, Vista or 7 http://support.microsoft.com/kb/827218 – assists in resolving if you are running 32-bit or 64-bit versions of Windows software If […]
Where can a user get assistance with Outlook Connector? The AKO Outlook Connector allows you to use Microsoft Office Outlook 2003 or Outlook 2007 to more easily access and manage your AKO email. It connects your Outlook client with your AKO email, the AKO GAL, your AKO calendar and tasks, as well as to other AKO […]
Why am I getting a certificate error when accessing the AKO/DKO portal? There has always been a certificate warning with regards to the AKO/DKO portal. In IE version 6 this message was a pop-up that gives you details about the certificate and the warning and what it is for; and clicking the ‘yes’ button would […]
Why does Webmail lock when using Internet Explorer 9? There is a confirmed compatibility issue with a background library within Webmail 2.0 when using Internet Explorer 9. This can prevent it from loading correctly, causing it to freeze or “lock up” during login. The issue is being addressed and should be resolved in a near term […]
