For questions concerning the process on How to Gain Access to DTMS please contact the DTMS Helpdesk at: Email: dtms.ctd@us.army.mil DTMS Helpdesk 913-684-2700 DSN 552-2700 Toll Free: 877-241-0347 User Accounts: To access DTMS, you must have a valid AKO account established prior to requesting a DTMS account. Your DTMS user account must be approved for […]
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Accessing Enterprise Email (OWA)
Open a web browser and go to: https://web.mail.mil You will see the following screen informing you that you are accessing a U.S. Government Information System. Click “I Accept”. When prompted, be sure to select only your DOD EMAIL certificate. Click “OK”. You will be presented with a second screen. Simply click the link in the center. […]
Joint Knowledge Online CAC Login Troubleshooting
Some users experience problems accessing JKO using CAC. This problem is often the result of a well known and documented problem with incorrectly configured Internet Explorer settings. This problem is known as the “DoD Root Certificate Chaining Problem” per Defense Information Systems Agency (DISA) . DISA has documented the problem and the recommended solution in […]
JKO Content Development Kit
1. Package Structure Learning content to be accessed via the JKO mobile application is ‘packaged’ by content authors into files that contain: ¾ HTML and CSS documents ¾ Rich media resources ¾ Metadata files A package contains all of the resources required by a piece of learning content and, once downloaded by the application, remains […]
Military-security cloud system: Enterprise Email
By the end of 2013, the plan is for the Defense Information Systems Agency to have efficient components to put together a robust cloud computing system through tools which can be accessed online at any time. As cloud computing shows its benefits more and more every day, the Army have decided that making this move […]
PIV Certificate
The PIV Certificate is an important part of the recent changes to the way the Army organizes itself. Due to the extreme cost of wars, the Department of Defense has come up with many innovative ways to cut costs while also providing a more streamlined and beneficial process to military staff and personnel. To activate […]
Enterprise Email DoD Systems Agency
The Department of Defense has been taking many different opportunities to improve the standards of communication and integration between soldier and the headquarters. This means that the initiatives like the Enterprise E-Mail have helped put the entire communication between staff and soldiers into a much more lucrative and fluid context. In fact, the Enterprise E-Mail […]
Enterprise E-mail Outlook Web Access
The Military is always looking for better ways to help their staff integrate with their systems and programs more efficiently. One of the most useful applications available to soldiers and staff is the Enterprise E-Mail Outlook Web Access which allows access from any machine in the world, as long as it has an internet connection […]
The Defense Travel System – DTS
The government is always looking for ways to make things like travel even easier for both personnel and civilians. This is why the Defense Travel System, known as the DTS, was formed the Department of Defense. It was created to provide an easy to use management system for automated temporary duty travel, cutting down on […]
What is the Human Resources Command?
Such is the advancement of technology, there is always more efforts being done to bring database integration into the most-modern possible period. In 2003, the United States Army made the decision to revamp their processing systems by merging both the U.S. Total Army Personnel Command, otherwise known as PERSCOM, and the United States Army Reserve […]
OWA User Guide
Outlook web access is an email service that derived its original name from Microsoft Exchange Server 5.0 and other additional branches. It is the web interface which is full of Microsoft Outlook duplicate. Outlook web access is also called OWA. This is the part of Microsoft Exchange server 2007 and other versions that were made […]
Web Access to your Outlook e-mail
Web Access to your Outlook e-mail addresses is available through all account holders. However, certain machines are set up in such a fashion that they do not install properly or specific patches or software could prevent Outlook from utilising itself properly. However, Outlook Web Access will give you that ability. To log into the program […]
Home Use Program
The Home Use Program For millions of employees and military personnel, the Microsoft Home Use Program allows them to use many of the Microsoft products, including Microsoft Office and HUP Webmail at low, affordable prices. The Home Use Program has been in existence for years and has allowed millions of people access to computer programs. […]
Interactive Personnel Electronic Records Management System
You may have heard of the Interactive Personnel Electronic Records Management System, but do you know how useful it can be for you? The Interactive Personnel Electronic Records Management System Army database is an online collection of details and information which is made up of military personnel’s records. These records require easy access and they […]
OWA (Outlook Web App) with your CAC
Please note when logging in to OWA (Outlook Web App) with your CAC, you will need to select your Email certificate. If the incorrect certificate is selected, you will receive the Ërror 500 Internal Server Error”or “Page Cannot be displayed.” You will also want to ensure that you are entering the OWA address manually https://web.mail.mil […]
Enterprise Email Help Desk
You can contact the Enterprise Email Help Desk by using any one of the following options below: Email: help@us.army.mil Phone: 1-866-335-ARMY (2769) -Use Option 3 DSN (OCONUS): 312-560-1110 then ask the operator to connect you to 866-335-2769
ISOPREP Helpdesk
If you need assistance with ISOPREP, then you will need to contact the ISOPREP Helpdesk. I have provided their contact information below: Comm: 586-239-3701 DSN: 312-273-3701 SIPR Email: prmsmail@jricp.dia.smil.mil Website: https://medinah.sed.apg.army.mil/PRO-File/ Thank you for contacting the Enterprise Service Desk. If you have any further questions please feel free to reply to this email.
Error akocert.us.army.mil – DoD Root Certificates
An error occurred during a connection to akocert.us.army.mil. The certificate error you are experiencing indicates the DoD certificates need to be installed. Installing the DoD certificates should stop you from receiving errors like the one described. This is the result of a Microsoft Update that has changed how Internet Explorer handles Website Security. DoD Root […]
DETERMINING WINDOWS VERSION
Microsoft has two pages for determining the version of Windows you are currently running. The links to those pages are listed below. http://support.microsoft.com/kb/310104 – determines what version of Windows you are running such as XP, Vista or 7 http://support.microsoft.com/kb/827218 – assists in resolving if you are running 32-bit or 64-bit versions of Windows software If […]
WINDOWS XP PROFESSIONAL SSL VPN CONFIGURATION
Go to ‘ https://usasoc-ssl.soc.mil ‘ Choose your ‘DoD EMAIL ‘ Digital Certificate and click ‘ OK ‘ (left). Then enter your PIN and click ‘ OK ‘ (right) DoD Email Certificate and PIN Click ‘ Logon ‘ (left), then click ‘ Continue ‘ (right) Logon and Continue This (left) window shows up briefly and then […]
