United States Army Special Operations Command (USASOC) Enterprise Information Technology Contract (EITC) The United States Army Special Operations Command (USASOC) Outlook Web Access and Secure Socket Layer (SSL) Virtual Private Network (VPN) Home Users’ Manual provides instructions for installation and configuration of software and hardware necessary for accessing OWA and the USASOC NIPR Network via […]
Posts Categorized: CAC Login
Installing CAC Reader Software
Installing CAC Reader and Software on Your Home Machine For the CAC card to service its functions which are to undertake functions such as signing, encrypting emails together with accessing secure web sites. There are series of steps that one is required to undertake. The first step is for one to have the CAC reader […]
Publish CAC Certificates to GAL
How to Load CAC Certificates and Publish to the GAL Insert Common Access Card (CAC) in reader Remove Old CAC Certificates in Internet Explorer Open Internet Explorer Select Tool Then Internet Options On the Content Tab Select Certificates On the Personal Tab highlight all Certificates and select Remove In the warning box Click Yes Close […]
Retrieving EDIPI From CAC
Retrieving EDIPI From CAC Insert Common Access Card (CAC) into the Smart Card Reader. Double Click on the Active Card Icon in the System Tray When the Active Card Console opens the EDIPI Number is listed in the window header after the users Name. This information can also be found by double Clicking on the […]
Change CAC PIN
Change Common Access Card (CAC) PIN Insert CAC into Card Reader From the Desktop Double Click on ActivCard Gold Icon in System Tray The ActiveClient Console will Open Click on the Change PIN Icon on the top navigation bar. The ActiveClient Change PIN tool will open Enter your current PIN Enter your new PIN Confirm […]
Updating my AKO Security Questions
In the event the three security questions that were setup during initial registration of an AKO/DKO account are forgotten, or there is a need to update the security questions to something more current; the following steps will allow this to be completed. Note: Depending on your account type you may need to use your CAC to update […]
Information about Federal Tuition Assistance
Different branches of service vary in their tuition assistance programs: Active Army https://www.goarmyed.com/login.aspx GoArmyEd is the website where all Soldiers on active duty can request Tuition Assistance (TA) online for classroom, distance learning, and eArmyU online courses. The following programs are covered on this site: 9/11 GI Bill Montgomery GI Bill Education Counseling Post-secondary Programs […]
DKO CAC Requirement
Due to the security requirements of the AKO/DKO portal DKO users are required to register their CAC to the DKO portal. This is because AKO/DKO is an Army hosted portal and we do not have the access to personnel records outside of the Army with an equivalent ability to verify your identity. Registering your CAC […]
Access to military records online without a CAC
If you are unable to CAC login to view your military records, please use the following steps to obtain/view your military documents: Go to https://www.hrc.army.mil/ Click on ‘My Records’ Notice the AKO Login box, enter your AKO username and password, click Login Click on ‘Reserve Record.’ Click on ‘Documents.’ You should be able to see […]
Troubleshooting CAC Access to AKO
What you need to use your CAC on AKO/DKO If you have a CAC you can register it to AKO and use your CAC to access your account instead of your username and password. The most common and easiest way to register your CAC is just try to log in with it. Our system is […]
How to register your CAC to AKO
CAC Registration CAC Registration on AKO is often as simple as logging in. AKO can validate your identity and register your CAC to your account during the log-in process so just insert your CAC into your reader, browse to the portal, and try to sign in with your CAC and PIN. If you successfully log […]
How do I log into AKO/DKO using my CAC?
Before trying to log in to AKO/DKO using your CAC, please make sure your CAC is registered with your AKO/DKO account. For instructions on how to register your CAC with the AKO/DKO portal click here. How To Login to AKO/DKO with your CAC: Go to https://www.us.army.mil/ Click ‘I Accept’ button Click the ‘CAC/PIV Login’ button. […]
How to make your CAC Certificates available
How to Clear Your CAC Certificates From Your Browser Open Internet Explorer Open the ‘Tools’ Menu Click ‘Internet Options’ Select the ‘Content’ Tab Click the ‘Certificates’ Button Select the certificate to remove Click ‘Remove’ Repeate selecting and clicking ‘Remove’ for each certificate you wish to remove. Note that you can select multiple certificates by holding […]
Using your CAC with Firefox or Thunderbird
Forge.mil supplies a Mozilla Add-on that will install your DoD root certificates for Firefox and will also add some additional options for Thunderbird. However, in the most recent versions of Firefox and Thunderbird, the file may not properly install all of the necessary components. If you have already downloaded and installed the latest dod_configuration.xpi file […]
What is the DoD Root Certificate?
What is the purpose of the DoD Root Certificate? A certificate is a digital document providing the identity of a website or individual. The Army/DoD Portal uses a certificate to identify itself to its users and to enable a secure connection. Army Community Members If you have an Army Account type (Full or Sponsored), you […]
AKO Password Requirements
When creating a password on the AKO/DKO Portal, certain requirements must be met to maintain the integrity of your account and personal information. Your password has the following restrictions: Passwords are case sensitive It must be at least 10 characters It must contain at least 2 special characters: !@#$%^&*_-+=’:;., It must contain at least 2 […]
My password reset option has become locked
The option to reset your password via email is only availiable once every 15 days. If you have locked out this option then you must reset your password using one of the methods described below: Reset your password using your CAC: You must have a CAC and be at a location with a CAC Reader […]
Restricted Password Reset Options
CAC restrictions on passwords You are limited to resetting your password to AKO using the external reset process a maximum of five times. After this you must log in to AKO with your CAC to change your password. AKO limits your ability to log in to your account without your CAC. Content holders may restrict […]
Enterprise Email Frequently Asked Questions
Starting 2011 Army email users began transitioning to an Enterprise Email service managed by the Defense Information Systems Agency. Instead of accessing email through local email servers at each installation, users will reach through the network to access email services from DoD data centers. When you’re migrated to Enterprise Email, your AKO/DKO address will not […]
