When creating a password on the AKO/DKO Portal, certain requirements must be met to maintain the integrity of your account and personal information. Your password has the following restrictions: Passwords are case sensitive It must be at least 10 characters It must contain at least 2 special characters: !@#$%^&*_-+=’:;., It must contain at least 2 […]
Posts Categorized: Password
Access AKO/DKO when I Retire or ETS
Will I still be able to use my AKO/DKO account when I ETS or Retire from the Army? Retired Status and AKO/DKO Currently the AKO/DKO maintains unsponsored account statuses for our users who have fully retired from the service of the Army (including Army Reserves,Army National Guard, and Department of the Army Civilians). Users who are eligible for unsponsored DKO accounts that retire […]
Password Complexity Requirements and Hints
When I create a new password for my AKO/DKO login, what are the requirements? Why won’t my new password be accepted? When creating a password on the AKO/DKO Portal, certain requirements must be met to maintain the integrity of your account and personal information. Your password has the following restrictions: Passwords are case sensitive It […]
Password Reset Locked
Why am I limited on how often I can reset my password without using my CAC? CAC restrictions on passwords You are limited to resetting your password to AKO using the external reset process a maximum of five times. After this you must log in to AKO with your CAC to change your password. AKO […]