Outlook web access is an email service that derived its original name from Microsoft Exchange Server 5.0 and other additional branches. It is the web interface which is full of Microsoft Outlook duplicate. Outlook web access is also called OWA. This is the part of Microsoft Exchange server 2007 and other versions that were made […]
Posts Categorized: AKO
How to setup OWA to digitally sign and encrypt messages
Setup OWA for digitally signatures and encryption Once you have access to OWA you can set up your security settings to digitally sign and encrypt messages. Click ‘ Options ‘ at the bottom left Outlook Web Access Options Scroll down to ‘ E-Mail Security ‘ and click ‘ Download ‘ Email Security Click ‘ Run […]
OWA and SSL VPN Hardware Installation Instructions
Smart Card Reader In most cases your smart card reader will install automatically with the Windows New Hardware Wizard or without user intervention. Install Smart Card Reader Driver Plug in your smart card reader into an available USB port on your computer. If the drives do not install automatically, follow the driver installation procedures for […]
AKO
AKO Army Knowledge Online AKO, Army Knowledge Online, is the portal the US Army uses to provide communication to all those in the military. If you’re having trouble accessing AKO follow these steps: As an initial troubleshooting step, please try clearing your browser cache. The link below will provides detailed instructions on clearing the cache […]
Enterprise Email: Forwarding and Rules Configuration
What are Rules in Enterprise Email and how can I configure them? Enterprise Email Rules Question! I have mail that comes into my Enterprise Email box that I’d rather have sent to a different mailbox. Answer! Set a “rule” on your account. A rule can be set to automatically recognize many […]
DISA Enterprise Portal Service User FAQ
Collaboration Services DISA’s Collaboration Services is the DoD’s Organizational Web Presence solution. Leverage DISA’s Collaboration Services to create pages of information that can be shared either internally among your agency or externally for a DoD-wide facing Organizational web presence. The following information will instruct you on how to use Collaboration Services to present your Organizational […]
Enterprise Email: Spam Email Management
Question! There’s legitimate email in my Junk folder! How can I stop these emails from being treated like spam? Answer! There are two ways you can tell the Enterprise Email system to bypass spam filtering for a particular address. You can either set it when you see a mail has been inadvertently sent to the […]
Enterprise Email: Recover Deleted Items
Question! I had email in my Deleted Items or Junk folder that were accidentally removed! How can I get those back? Answer! Enterprise Email will automatically remove email in your Deleted Items or Junk Mail folder once those emails are 60 days old. You may also remove deleted items from the Deleted Items folder […]
Enterprise Email: Quota and Storage Limits
Question! I’m using Enterprise Email and I want to know what my quota/storage limits are. What will happen when I fill my quota up? Answer! Enterprise Email has two classes of user: Basic and Business. Business Class users have a 4GB limit Basic Class users have a 512MB limit If you ever go over your storage […]
Enterprise Email: Chrome SSL error 107
ERROR You attempt to access Enterprise Email using Chrome and receive an error code 107 Chrome Error 107 If your security settings are incorrect you will see this error Solution! In order to correct this error please enable SSL 3.0 and TLS in your Chrome browser. Click the Wrench Icon Click Options Select ‘Under the Hood’ Click […]
Enterprise Email: Other Errors
System Checker PROBLEM If this is your first time trying to connect to Enterprise Email on the machine you’re using and you are having unresolved problems logging in there may be a configuration issue with the machine. Downloading and running the following system check will tell you if your computer is compatible or not. Note If you are […]
Enterprise Email “Unexpected Error”
ERROR This error occurs any time the certificate validation to your computer is refreshed; typically this means any time you have removed your CAC for 15 or more minutes and then logged back in but it may occur in other situations as well. Outlook Web Access has no capability to check for a renewed certificate so you must […]
500 Error / Page Cannot Be Displayed
ERROR This error is the most common one experienced by users of Outlook Web Access, also known as OWA. You will typically see the error after selecting your CAC certificate and before accessing your mailbox. If you see this screen you will have to close every instance of your browser window and relaunch before you can […]
My Training: Army Language Learning
In the past Skillport offered language learning and featured this on AKO. In 2011 the contract between Rosetta Stone and the Army expired, leading the Army to direct the Defense Language Institute as the primary source for language and cultural resources. External Links Skillport Defense Language Institute
AKO Profile: Uploading a Profile Picture
Your profile photo allows other AKO/DKO portal users easily to identify who you are. The profile photo will display within your profile and also within your virtual business card. How to upload a profile picture 1 Log in to the portal; https://www.us.army.mil 2 Open the ‘My Account’ Menu 3 Click on ‘Account Information’. 4 Click the […]
What is AKO’s Single Sign-On (SSO)?
Single Sign-on is used for sites that want to use the AKO/DKO’s authentication to log into their site. If you need assistance with SSO, you will need to go to the AKO/DKO SSO page: https://www.us.army.mil/suite/page/83 To contact the SSO Team directly, they can be reached atako.authentication@us.army.mil To get to the SSO page: Log into AKO/DKO. Click on […]
AKO Files Personal Storage Limits
You are allocated 250MB of upload credit to any personal and teams folder within AKO/DKO. Unfortunately, the AKO Helpdesk is unable to increase your Personal and Teams files quota. If you have exhausted your entire 250MB upload quota, you will not be able to upload any new files to any personal and teams or organizational […]
Submit a Photo for the AKO login page
There is a page within AKO/DKO that has all of the details you would need if you wish to submit a photograph for the AKO/DKO login page/Army feature photo archive. For the instructions on how to submit a photograph go to the following page:https://www.us.army.mil/suite/page/203161 Just follow the instructions on that page, and please ensure you […]
Posting an Army-Wide Announcement
If you would like to have an announcement posted in the Army Wide Announcements please follow the instruction provided on the Army Wide Announcements Proceduredocument available for download from AKO.
An unknown user is requesting my sponsorship
If someone you do not recognize has requested that you be their sponsor you may simply reject the account. It is not uncommon for a sponsored account holder to mistype the user ID of their sponsor when requesting that their account be approved. Rejecting an account you are unfamiliar with will deny access to AKO/DKO […]
