Please note when logging in to OWA (Outlook Web App) with your CAC, you will need to select your Email certificate. If the incorrect certificate is selected, you will receive the Ërror 500 Internal Server Error”or “Page Cannot be displayed.” You will also want to ensure that you are entering the OWA address manually https://web.mail.mil […]
Posts Categorized: CAC
ACCESSING OWA ON WINDOWS XP, VISTA, & 7
Logging in to Outlook Web Access (OWA) Logging in to OWA Put your CAC into the smart card reader Go to ‘ https://usasoc-owa.soc.mil/exchange ‘, read the agreement text and if you agree, click ‘ I Accept ‘ Choose your ‘ DoD EMAIL ‘ Digital Certificate and click ‘ OK ‘(left). Then enter your PIN and […]
OUTLOOK WEB ACCESS (OWA) AND SSL VPN MANUAL
United States Army Special Operations Command (USASOC) Enterprise Information Technology Contract (EITC) The United States Army Special Operations Command (USASOC) Outlook Web Access and Secure Socket Layer (SSL) Virtual Private Network (VPN) Home Users’ Manual provides instructions for installation and configuration of software and hardware necessary for accessing OWA and the USASOC NIPR Network via […]
Software Required for OWA and SSL VPN
To access OWA; In addition to installing Smart Card Reader drivers, you may also be required to install the following software: DoD Install Root 3.13A certificates ActivClient 6.v To access the SSL VPN; you must ensure that the following required software is installed on your computer: Internet Explorer (Version 7 or 8) Java (Version 6) DoD […]
SCM SCR331 USB Common Access CAC Smart Card Reader
The SCM SCR331 USB Common Access CAC Smart Card Reader is a great rectangular device that is compliant with USB CCID. The device is associated with major smart cards which are normally of ISO7816 which regularly exist in a format known as ID 1. The hardware device is considered to be very suitable for various […]
Installing CAC Reader Software
Installing CAC Reader and Software on Your Home Machine For the CAC card to service its functions which are to undertake functions such as signing, encrypting emails together with accessing secure web sites. There are series of steps that one is required to undertake. The first step is for one to have the CAC reader […]
ActivClient
ACTIVCLIENT 6.2 FREE DOWNLOAD Army Download here Navy Download here Hotfix section Marines First, sign up Here Then go to Here and get the ActivClient software. activclient windows 7 32 bit ActivClient 6.1 (FIXS1012014) activclient 6.1 vista 64 bit ActivClient 6.1 (FIXS1012015) ACTIVCLIENT WINDOWS 8 32 bit – ActivClient 7.0 (FIXS1312024) 64 bit – ActivClient 7.0 (FIXS1312025)
Publish CAC Certificates to GAL
How to Load CAC Certificates and Publish to the GAL Insert Common Access Card (CAC) in reader Remove Old CAC Certificates in Internet Explorer Open Internet Explorer Select Tool Then Internet Options On the Content Tab Select Certificates On the Personal Tab highlight all Certificates and select Remove In the warning box Click Yes Close […]
Retrieving EDIPI From CAC
Retrieving EDIPI From CAC Insert Common Access Card (CAC) into the Smart Card Reader. Double Click on the Active Card Icon in the System Tray When the Active Card Console opens the EDIPI Number is listed in the window header after the users Name. This information can also be found by double Clicking on the […]
Change CAC PIN
Change Common Access Card (CAC) PIN Insert CAC into Card Reader From the Desktop Double Click on ActivCard Gold Icon in System Tray The ActiveClient Console will Open Click on the Change PIN Icon on the top navigation bar. The ActiveClient Change PIN tool will open Enter your current PIN Enter your new PIN Confirm […]
OWA “Unexpected Error”
This error occurs any time the certificate validation to your computer is refreshed; typically this means any time you have removed your CAC for 15 or more minutes and then logged back in but it may occur in other situations as well. Outlook Web Access has no capability to check for a renewed certificate so […]
AKO Mail Client: Outlook 2010 Configuration
Follow the directions below to configure your AKO/DKO webmail to Outlook 2010 on your local machine. Open Outlook 2010. Click on ‘File’. Click on ‘Add Account ‘. Within the “Add Account Window” tab, click on ‘Manually configure server settings or additional server types’. Click on ‘Next’. Select “Internet Email”. Click on ‘Next’. This will bring […]
Help with my DA Photo
DA Photos are supported by Human Resource Command, specifically DAPMIS (Department of the Army Photo Management Information System). The AKO portal does not provide maintenance or support for this service. The following information is provided as a courtesy for AKO users. If you are unable to access, approve, or reject your photo, do the following: […]
Updating my AKO Security Questions
In the event the three security questions that were setup during initial registration of an AKO/DKO account are forgotten, or there is a need to update the security questions to something more current; the following steps will allow this to be completed. Note: Depending on your account type you may need to use your CAC to update […]
How can I access AKO’s File Storage Cloud
What is WebDAV? WebDAV stands for “Web-based Distributed Authoring and Versioning.” It is a set of extensions to the HTTP protocol which allows users to collaboratively edit and manage files on remote web servers. What does that mean for AKO? AKO WebDAV allows you to set up a folder on your computer that lets you […]
Where can I find my ERB?
To access your ERB (Enlisted Records Brief) you can Go to the HRC (Human Resources Command) website: https://www.hrc.army.mil/. Click the Self-Service Link. Click MyERB The direct link to the ERB website is https://myerb.ahrs.army.mil/. You will need to use your CAC to access the site. If you receive any errors on this page, you will need to contact your unit […]
Information about Federal Tuition Assistance
Different branches of service vary in their tuition assistance programs: Active Army https://www.goarmyed.com/login.aspx GoArmyEd is the website where all Soldiers on active duty can request Tuition Assistance (TA) online for classroom, distance learning, and eArmyU online courses. The following programs are covered on this site: 9/11 GI Bill Montgomery GI Bill Education Counseling Post-secondary Programs […]
Frequently Asked Questions
Please choose one of the following options for more assistance: For information about what the DoD Root Certificate is and how to install it: WHAT IS THE DOD ROOT CERTIFICATE?. For information on how to reset your password: RESETTING MY AKO PASSWORD. For instructions on how to use your CAC with AKO/DKO: HOW DO I LOG INTO AKO/DKO USING MY CAC?. For information […]
Accounts for non-Army DoD
Eligibility for DoD Users to get DKO accounts Please find the category below that you fall under and follow the instructions. Request DKO users please contact the AKO/DKO help desk for questions you may have about opening an account in DKO. DoD Military and Civilian CAC holders You are eligible for a DKO Joint Unsponsored Account (JUA). You […]
What is Army AT Beta Mail?
AT Beta Mail is Advanced Technologies (AT) Program’s email service. To reset your AT Beta Mail password, configure your AT Beta Mail to an external client, or any other questions regarding your AT Beta Mail account or Advanced Technologies (AT), visit the AT page: https://www.beta.army.mil/ CAC users of AT Beta Mail can reset their passwords using the […]
