How do I verify my account? Verification Process 1 Log in to AKO; https://www.us.army.mil 2 Open the ‘My Account’ menu 3 Click on ‘Account Information’ 4 Click on ‘Verify My Account’ 5 Enter the Information Requested Note that your account name must match the name provided to us in your records exactly or your account will […]
Posts Categorized: AKO Account
Unsponsored Army Account Registration
How do I register for a Full AKO account? Eligibility If you are a service member with any of the following statuses you are entitled to an account on AKO that does not require sponsorship and has the ability to sponsor other users for accounts as well as other access privileges relating directly to your […]
Password Complexity Requirements and Hints
When I create a new password for my AKO/DKO login, what are the requirements? Why won’t my new password be accepted? When creating a password on the AKO/DKO Portal, certain requirements must be met to maintain the integrity of your account and personal information. Your password has the following restrictions: Passwords are case sensitive It […]
Sponsored/Guest Account Registration
How do I register for a Sponsored/Guest Account? Creating a guest AKO account A guest account on AKO is one that requires sponsorship from a full account holder. A guest account is limited in its access rights and requires an affirmative action by the full account holder to essentially vouch for the guest’s status as someone […]
Outlook 2010 Configuration
How do I configure AKO webmail to work with Office 2010? Follow the directions below to configure your AKO/DKO webmail to Outlook 2010 on your local machine. 1. Open Outlook 2010. 2. Click on ‘File’. 3. Click on ‘Add Account ‘. 4. Within the “Add Account Window” tab, click on ‘Manually configure server settings or […]
MAC Mail Configuration
How do I configure my AKO/DKO webmail to MAC Mail? The following instructions will assist you with setting up your AKO/DKO mail account with Mac Mail. Launch “Mail” application. Click on ‘Mail’ located at the top left of the screen. Click on ‘Preferences…’. Click on ‘Accounts’. Click on the ‘+’ (Plus Sign) located at the […]
How do I set up Thunderbird with my AKO mail?
How do I set up Thunderbird with my AKO mail? To configure Thunderbird with your AKO mail: 1. Open Mozilla Thunderbird and go to Tools –> Account Settings. 2. Click the ‘Account Actions’ button then ‘Add Mail Account’ and enter the following: * Your Name * AKO email address * AKO password (Optional) NOTE: If […]
HTML Won’t Display in Webmail
HTML content can no longer be viewed in an email within AKO/DKO webmail. HTML scripts within the body of the email. AKO/DKO webmail is stripping javascript and placing “This message contained javascript which has been removed by AKO/DKO IAW INFOCON level 3 and 4.” in place of the javascript. HTML Attachment AKO/DKO webmail is dropping […]
Digitally Signing and Encrypting Emails
To digitally sign or encrypt emails you will need to: Enable the S/MIME (Secure/Multipurpose Internet Mail Extensions) option on your AKO/DKO webmail. Have your internet browser configured to work with S/MIME. Using Internet Explorer as your browser requires having your ActiveX Controls enabled and permissions to install them. If you use Firefox then you must […]
Why is AKO so hard to get into?
Why is AKO/DKO security so tough that it even keeps soldiers out? AKO/DKO provides world-class security for online information management, digital document storage and email solutions to more than 2.4 million users. By adopting security industry best practices and standards, and with guidance from DoD and Army CIO/G6, AKO/DKO is one of the best defended […]
What is DKO?
The Department of Defense requires an information sharing environment that supports secure access to disparate, cross-service capabilities and information as an enterprise collaborative environment for warfighting, business, and intelligence users. The focus of Defense Knowledge Online (DKO) is the requirement for a DoD-wide collaborative enterprise. The Defense Information Systems Agency (DISA) Net-Centric Enterprise Services (NCES) […]
What is Army Knowledge Online (AKO)?
What is Army Knowledge Online (AKO)? The Army’s Enterprise Portal, Army Knowledge Online (AKO), is a primary component of the Army Knowledge Management (AKM) strategy and The Army Transformation. As the single point of entry into a robust and scalable knowledge management system, AKO is strategically changing the way the Army does business. By enabling […]
AKO/DKO Webmail Freezes when it loads.
There are several reasons why your email may not be loading completely.Webmail Freezing Above 70% If you do not have a preferred web browser set in your Mail Options you may freeze during the loading process. In order to resolve this issue you must first log into your AKO/DKO Account. Then click on My Account […]
