Username Selection When you create an unsponsored account on AKO/DKO you are given a username that conforms to the DoD’s Enterprise Username guidelines. In some cases it may appear that your assigned username does not match your given name. Personnel Databases AKO/DKO builds its usernames off of the data provided to use by personnel. If there is […]
Posts Categorized: DKO account
Contractor Email Suffix Requirements (“.ctr”)
Contractor naming requirements on AKO ALARACT 021_2010 mandates that email accounts for contractors be identified with a “.ctr” suffix. As the AKO/DKO has unique requirements for its account naming the following FAQ describes how your account might be affected so as to conform to ALARACT 021_2010. As of March 2010 new accounts of the Contractor […]
AKO Mail Client: External Client Configuration
The settings to use your AKO/DKO email with an external email client are all the same, just the look and feel of each email client are not. Use the settings below to configure your AKO/DKO email with your email client of choice or you can use one of the email clients featured below to configure […]
How to manage your sponsored accounts
Sponsor Management Console The Sponsor Management Console on AKO/DKO is where full account holders go to manage their sponsored accounts for actions such as initial approval or periodic re-approval. You can find a list of all the things you can do within your Sponsor Management Console as well as the access restrictions it has here […]
Full Account Registration
Eligibility If you are a service member with any of the following statuses you are entitled to an account on AKO that does not require sponsorship and has the ability to sponsor other users for accounts as well as other access privileges relating directly to your specific status. Active Duty Active Duty Army Active Duty […]
What is DKO
The Department of Defense requires an information sharing environment that supports secure access to disparate, cross-service capabilities and information as an enterprise collaborative environment for warfighting, business, and intelligence users. The focus of Defense Knowledge Online (DKO) is the requirement for a DoD-wide collaborative enterprise. The Defense Information Systems Agency (DISA) Net-Centric Enterprise Services (NCES) […]
Access AKO/DKO when I Retire or ETS
Will I still be able to use my AKO/DKO account when I ETS or Retire from the Army? Retired Status and AKO/DKO Currently the AKO/DKO maintains unsponsored account statuses for our users who have fully retired from the service of the Army (including Army Reserves,Army National Guard, and Department of the Army Civilians). Users who are eligible for unsponsored DKO accounts that retire […]
DKO Account Registration
How do I register for a DKO account? Eligibility If you are a service member with any of the following statuses you are entitled to an account on AKO/DKO. Your ability to sponsor other users for an account on AKO/DKO is based on your status with the military. The chart below is a list of […]
Unsponsored Army Account Registration
How do I register for a Full AKO account? Eligibility If you are a service member with any of the following statuses you are entitled to an account on AKO that does not require sponsorship and has the ability to sponsor other users for accounts as well as other access privileges relating directly to your […]
Password Complexity Requirements and Hints
When I create a new password for my AKO/DKO login, what are the requirements? Why won’t my new password be accepted? When creating a password on the AKO/DKO Portal, certain requirements must be met to maintain the integrity of your account and personal information. Your password has the following restrictions: Passwords are case sensitive It […]
Is CAC access into the portal required?
Do I have to log into AKO/DKO with my CAC anytime I want to access the AKO/DKO portal? CAC Security The Army, and by extension the Army Knowledge Online, has made steps to have a greater amount of security on user’s ability to access Army systems. The Common Access Card is the solution for increasing security on your account with something […]
MAC Mail Configuration
How do I configure my AKO/DKO webmail to MAC Mail? The following instructions will assist you with setting up your AKO/DKO mail account with Mac Mail. Launch “Mail” application. Click on ‘Mail’ located at the top left of the screen. Click on ‘Preferences…’. Click on ‘Accounts’. Click on the ‘+’ (Plus Sign) located at the […]
Digitally Signing and Encrypting Emails
To digitally sign or encrypt emails you will need to: Enable the S/MIME (Secure/Multipurpose Internet Mail Extensions) option on your AKO/DKO webmail. Have your internet browser configured to work with S/MIME. Using Internet Explorer as your browser requires having your ActiveX Controls enabled and permissions to install them. If you use Firefox then you must […]
Why is AKO so hard to get into?
Why is AKO/DKO security so tough that it even keeps soldiers out? AKO/DKO provides world-class security for online information management, digital document storage and email solutions to more than 2.4 million users. By adopting security industry best practices and standards, and with guidance from DoD and Army CIO/G6, AKO/DKO is one of the best defended […]
What is DKO?
The Department of Defense requires an information sharing environment that supports secure access to disparate, cross-service capabilities and information as an enterprise collaborative environment for warfighting, business, and intelligence users. The focus of Defense Knowledge Online (DKO) is the requirement for a DoD-wide collaborative enterprise. The Defense Information Systems Agency (DISA) Net-Centric Enterprise Services (NCES) […]
AKO/DKO Webmail Freezes when it loads.
There are several reasons why your email may not be loading completely.Webmail Freezing Above 70% If you do not have a preferred web browser set in your Mail Options you may freeze during the loading process. In order to resolve this issue you must first log into your AKO/DKO Account. Then click on My Account […]
